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Check-in via MHmobile
To All MAS Passengers,
Kindly be informed that all domestic travellers flying with Malaysia Airlines (except infants, children below 12 years old and disabled passengers) can now conveniently use their web-enabled mobile phones to check-in at Sultan Ismail International Airport.
No download is required to access the MHmobile application. Simply:
1. Connect to the Internet and open the web browser on the mobile phone or device
2. Go to www.flymas.mobi and click on Check-in
For further details, please check with Malaysia Airlines or go to http://mobile.malaysiaairlines.com/
Thank you for using Senai Airport as your preferred gateway.
Traffic De-Tour at Senai Town
Kindly be informed that there is a traffic de-tour at Senai Town junction leading to the Airport due to construction activities. Therefore, we wish to advise passengers to use the Highway as an alternative route to the Airport particularly during peak hours.
Thank you for using Senai Airport as your preferred gateway!
Withdrawal of Firefly flight FY2153/2154 (SZB-JHB-SZB)
Kindly note the withdrawal of Firefly flight FY2153/2154 (SZB-JHB-SZB)
effective on 1st March 2010 - 30th October 2010.
For further details, please check with Firefly accordingly.
New Customs Currency Check At Senai Airport
Information To All Travellers:
Please be informed that The Royal Malaysian Customs Department has started their currency check starting 1st January 2010. The office situated just after the departure gate check area is now manned by Customs officers on 2 shifts till the last departure flight.
For information, anyone leaving the country with CASH in any CURRENCY and/or NEGOTIABLE BEARER INSTRUMENTS more than USD10,000 equivalent must declare the amount using form CUSTOMS No.22 available at the counter.
Failing to declare is an offence under the AMLATFA, which is liable to a fine not exceeding RM1,000,000 and/or imprisonment not exceeding a term of one year.
The offence may be compounded with a fine not exceeding RM500,000.
For enquiries and further information, please contact:
Public Relations Department
Royal Malaysian Customs Department HQ
Tel: 1-800-88-8855 or 03-8882 4803
E-mail: kastam@customs.gov.my or aduan@customs.gov.my
Website: www.customs.gov.my
Bank Negara Malaysia (BNM)
BNM TELELINK
Tel: 1300-88-5465
E-mail: bnmtelelink@bnm.gov.my
Website: www.bnm.gov.my
Free Internet Wi-Fi at Senai International Airport.
Senai Airport Terminal Services will provide free Internet Wi-Fi at its main terminal building and cargo center starting 1 December 2009.
Free Internet Wi-Fi Covered Area Logo
Traffic Diversions To/From Airport Passenger Terminal Effective August 5, 2008 (Tuesday) 
To All Passengers On Arrival
To exit from the airport, please note that the main exit (sliding door) at the ground floor next to Lavender Bakery.Cake.Bistro and the main entrance (sliding door) next to The Coffee Bean & Tea Leaf Café Bistro will be closed effective Tuesday August 5, 2008.
For your convenience, please follow our direction signages to reach the temporary Drop-Off & Pick-Up Point (DOPUP) which is located next to the covered car-park. The exit/access to DOPUP is flanked by the Coffee Bean & Tea Leaf and Marrybrown.
To All Passengers Departing for Flights, Visitors and Those Picking Up Arriving Passengers
Please note that the access road to the main entrance to the Airline Check-In counters, main exit and Departure Hall will be closed effective Tuesday August 5, 2008.
Please use the temporary Drop-Off & Pick-Up Point (DOPUP), located next to the covered car-park and follow our direction signages accordingly.
If you need further assistance, kindly refer to our Customer Information Counter or any of our Customer Service Assistants on duty.
The above changes are to facilitate ongoing renovation works for the Aero Mall. We sincerely thank you for your kind understanding and apologise for any inconvenience caused.
CAR-PARKING
As the construction of our AERO MALL progresses, we wish to assure our valued passengers and customers that steps are being taken to minimise any possible disruptions to traffic-flow and car-parking. Further announcements to this effect will be duly posted on this website. Your kind understanding for any inconvenience caused is deeply appreciated.
RM30 Car-Parking Promotion Has Been Discontinued
Please note that this promotion campaign has been discontinued effective June 10th 2008. However, as a grace period, the following exceptions/exemptions will apply and the promotion will still be eligible/ honored for our valued passengers :
- who have purchased in advance, flight tickets for the travel period of up to 30th June 2008.
- who have parked their car at the covered car-park on or before June 10th 2008.
*Please provide your proof of airline ticket purchased ( for example, receipt/ ticket itinerary) at the payment counter for validation purposes.
Renovation Works And Traffic Diversion At Passenger Terminal
As we bring exciting new developments for the benefit and convenience of our valued passengers and customers, drivers, please be advised that there will be some diversions to traffic flow to facilitate the ongoing renovation works, beginning 30 May 2008. Travellers are advised to allow additional time for their journey to the airport, including time for parking and checking in.
Tentatively beginning 30 May, drop-off and pick-up points are relocated to the long-term car park as access to the front façade of the terminal building including the short-term open car park which is located directly in front of the terminal will be closed off (see layout plan above).
In addition, a new car park next to the existing long-term covered car park will replace the short-term open car park. There will be a route diversion whereby drivers will be directed to the new drop-off and pick-up points.
Please note that the exit to the main road towards Johor Bahru is now located next to the new car park (as per indicated in the layout plan above).
The renovation work is expected to be completed within 19 months. We apologise for the inconveniences caused and we thank you for your patience while improvements are being made.
Travel Alert : We are given to understand that the enhanced security checks at the Singapore immigration checkpoints may result in longer queue and heavier traffic at the immigration checkpoints. In view of this, intending passengers are advised to start their travel to the airport well ahead of their scheduled flight departure time to be able to check-in and board their respective flights. For further information, please visit Singapore’s Immigration & Checkpoints Authority website.
SPS Coach - Cease of Operation
With effect from 15 August 2007 (Wednesday), SPS Coach will stop operating the Sultan Ismail International Airport-Kotaraya-Copthorne Hotel (Singapore) coach service.
New Security Regulation On Hand Luggage For INTERNATIONAL BOUND PASSENGERS
In accordance with International Civil Aviation Organisation’s (ICAO) security guidelines, Senai Airport Terminal Services Sdn Bhd (SATS) will be implementing new rules for liquids, aerosols and gels in hand-carry luggage with effect from 21st May 2007:
Medications, baby milk / food, and special dietary requirements needed on board are permitted in hand-carry luggage.
For reference, liquids are:
- Liquid-based food, including drinks, soups, sauces, jams, yoghurts & syrups
- Toiletries and cosmetics including contact lenses and contact lenses’ solutions, eyedrops, eardrops, perfumes, deodorants, creams, toothpastes, mascaras, lip glosses, liquid foundations, balms, lotions, oils, shampoos, hair gels, shower gels and hand sanitisers
- Aerosols and products in pressurized containers: such as shaving foams, hairsprays, spray deodorants, and face mists
- Other items which are liquid-based.
Guidelines for Passengers
Due to the implementation of these new rules, passengers are advised to:
Before Check-In:
- Check that all liquids meant for hand-carry luggage do not exceed the permitted volume (100 ml / 100 grams / 3.4 oz).
- Liquids exceeding this volume are to be packed into the Check-In baggage.
- Check-in at the airport at least 2 or 3 hours before flight (subject to airlines’ requirements).
Check-In
- Get the plastic bag for free* from the airport security at the screening point.
- Arrange all liquid containers in the plastic bag neatly and then seal the bag properly.
- Surrender items that do not fit in the plastic bag to the security staff to be confiscated.
- Screen the plastic bag separately from other hand-carry items.
- Passengers may also be subject to random body search.
* Free distribution of plastic bags is applicable for a duration of six months from the date of implementation.
Implementation of passenger security charge at Sultan Ismail International Airport, Senai, Johor (Civil Aviation Act 1969 – Civil Aviation (amendment) Regulations 2006)
Passengers using airports in the country will have to pay a security charge of RM6 for international flights and RM3 for domestic flights from Jan 15 2007. The charge will be included in the cost of the air ticket, similar to the current passenger service charge. The said charge was being collected in accordance with Regulation 170A of the Civil Aviation (Amendment) Regulations. The security charge is applicable for all tickets issued on and after Jan 15 2007 but passengers who buy their tickets before Jan 15 2007 for travel on or after that date are not required to pay the charge. However, direct transit passenger proceeding on the same flight or who is not cleared to leave the airport area and infant below the age of two years are exempted from these charges.
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